best47's Privacy Policy

best47 ("we", "us", or "platform") operates a reliable and secure online gaming service for users in Bangladesh. This Privacy Policy ("Policy") explains how we collect your personal information, why we collect it, who we share it with, and how we keep it secure when you use the best47 website or related services.

By using our services, you are considered to have consented to the collection and use of information as described in this policy. If you have any questions or concerns after reading this policy, please contact our support team.

We collect various types of information during registration and use of best47. This information comes from three main sources: what you provide directly, what is collected automatically from your device or browser, and information received from third-party verification services.

1.1 Information You Provide

• Full name and date of birth (for age verification)
• Mobile number and email address
• Residential address
• National ID card or passport details (for KYC verification)
• Financial transaction details — bKash, Nagad, Rocket, Upay, or bank account number
• Messages and information you provide in support chat

1.2 Automatically Collected Information

• IP address and device identification information
• Browser type and version
• Operating system information
• Time spent on the site, pages visited, and links clicked
• Cookies and session data
• Login and logout times and dates

1.3 Information Received from Third Parties

Where necessary, we may receive information about you from payment processors or identity verification service providers. This information is used solely for security and legal compliance purposes.

best47 uses your personal information only for specific and lawful purposes. We process your information for the following reasons:

• Account Creation and Management: Completing your registration process and ensuring account security.
• Identity and Age Verification: Ensuring that only users aged 21 or older can use the platform, in accordance with Bangladesh regulations.
• Financial Transaction Processing: Carrying out deposit, withdrawal, and bonus-related transactions. The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳800.
• Service Improvement: Analysing user experience to improve platform performance.
• Fraud and Scam Prevention: Detecting suspicious activity to keep your account secure.
• Legal Compliance: Adhering to applicable laws and regulations.
• Customer Support: Providing assistance via 24/7 live chat support to resolve your questions and issues.
• Promotional Communications: Informing you about offers and updates, subject to your consent.

The best47 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that make your experience easier and more personalised on future visits.

3.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: To remember your language preferences and other settings.
• Analytical Cookies: To monitor site usage and improve services.

You can disable cookies at any time by changing your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.

best47 never sells your personal information to third parties for commercial purposes. However, we may share your information in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third parties to provide services such as payment processing (including bKash, Nagad, Rocket, Upay, and bank transfers), identity verification, and technical support. These partners will only receive the information necessary for their specific role and are bound to comply with our strict privacy policy.

4.2 Legal Authorities

We may be required to provide relevant information in response to a court order, government investigation, or as part of an applicable legal process. In such cases, only the information required by law will be provided.

4.3 Business Transfers

If ownership of the best47 platform changes in the future, user information may be transferred as part of that process. However, the new party will also be required to comply with this privacy policy.

best47 has implemented industry-standard high-level security measures to protect your privacy. Our security framework operates at the following levels:

5.1 Data Encryption

All communication between you and our servers is secured using SSL (Secure Socket Layer) encryption technology. Your payment information is stored using the highest standard of encryption.

5.2 Access Control

Only authorised staff can access information necessary to carry out their specific responsibilities. All access is logged and reviewed regularly.

5.3 Data Retention Period

We retain your information for as long as your account is active and for as long as is necessary to meet legal obligations. Even after an account is closed, certain information may be retained for a defined period for legal reasons.

As a registered user of best47, you have certain important rights regarding your own personal information:

6.1 Right to Access

You can request to know what information we hold about you. We will endeavour to respond to this request within a reasonable time.

6.2 Right to Correction

If any of your information is incorrect or incomplete, contact us to have it corrected. We will fix it as quickly as possible.

6.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, it may be necessary for us to retain some information due to legal obligations or legitimate business reasons.

6.4 Right to Opt Out of Promotional Communications

If you do not wish to receive promotional messages from us, inform our support team at any time. We will stop communications according to your preference.

To exercise these rights, write to us at: [email protected] or contact us via 24/7 live chat support.

best47 places the highest importance on responsible gaming. We may monitor your gaming activity to identify potentially problematic behaviour and offer you support. This information is not used for any commercial purpose — it is solely for your protection.

To learn more about responsible gaming, visit our Responsible Gaming page.

In some cases, your information may be processed or stored on servers located outside Bangladesh. In such cases, we ensure that your information remains under appropriate protection and that the standards described in this policy are maintained.

All technology partners of best47 follow internationally recognised data protection standards and are contractually bound to comply with the terms of this policy.

The best47 platform uses software from third-party game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, Ezugi, and others). These third parties have their own privacy policies, which apply to information collected within their services. We are not responsible for the data collection practices of third parties.

best47 reserves the right to amend or update this privacy policy as needed. If any significant changes are made, we will update the "Last Updated" date at the top of the page.

Continued use of the platform after any changes will be considered acceptance of the revised policy. You are advised to revisit this page from time to time.

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us:

• Live Chat: 24/7 direct support in Bengali
• Email: [email protected]

Our privacy team generally endeavours to respond to your request within business days.